Contact
We’d love to hear from you
A real person reads every message. Pricing questions, a security report, a data-protection request, or something we haven't thought of: all welcome.
Where your message lands
Three addresses, so the right person sees it first. If in doubt, pick any of them — we pass things on rather than bounce them back.
Sales and support
Pricing questions, a walkthrough for your team, help with an import, or anything about your account.
Security
Report a vulnerability, or request our security documentation for a procurement review. We acknowledge within two business days.
Privacy and data protection
Data subject requests, DPA and sub-processor questions, and anything for our data protection contact.
Evaluating us for your organisation?
These are the documents a review usually asks for, and we send them on request — no forms, no gate:
- Data Processing Agreement
- Completed security questionnaire
- DPIA input pack
- Retention schedule
- Mapping of our content to NIS2 Article 21(2)(g) and ISO 27001:2022 control 6.3
One of our customers' employees?
If you want your training or simulation data changed or deleted, your employer is the data controller and is the right first contact.
If you write to us instead, we will forward the request and tell you we have done so — see section 2 of our Privacy Policy.
And if something on this site is wrong or unclear, say so. That kind of message gets read twice.
Rather just try it?
The trial is the fastest answer to most questions: 30 days, up to 5 team members, no card required. Nothing is created until you click the confirmation link.